SHIPPING & RETURNS

Company commits to dispatching orders within a specified timeframe after order confirmation. Delivery times may vary based on the shipping method selected and the destination address. We will provide an estimated delivery date at checkout, but please note this is not a guaranteed delivery date.

For all other countries outside Canada, customs fees are not included in the shipping price. You might need to pay duties and taxes on delivery, based on your local customs rules.

Except in cases of willful misconduct or gross negligence, we shall not be liable to you for delays in delivery or damage to the products while in transit. Company may, within its discretion cancel a customer’s order due to delays or shortages in supply. In this event, we will immediately inform you of the unavailability of the item and refund all payments, if any, previously rendered by you for the item and its delivery.

You may return most new, unopened items within 14 days of delivery for a full refund. Items must be returned in their original packaging and condition, not used or altered in any way.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be issued back to your original method of payment or through an alternative refund method specified by us, within a specified number of days.

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at marcelomiraclesparis@gmail.com for instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.